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City of Des Moines
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PQI Consultant
The Performance Quality Improvement Consultant II is responsible for a range of process improvement and process management activities. Activities to include planning, performing, and implementing process improvement initiatives. These initiatives may represent one portion of a larger project, a standalone initiative, or a function within a workgroup or department. Process management functions include data gathering and analysis, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvement, and monitoring post-process improvement initiative performance to updated standard
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