Responsible for all quality activities in Americas including managing a small local quality team
Develop, implement, and execute a compliance calendar for all requirements related to governing standards such as SOC, PCI, TUV, UL, CE etc.
Maintain, develop, and ensure compliance with our global Quality Management System (QMS) in collaboration with functional leaders
Responsible for environmental, health, and safety (EHS) requirements/ programs as well as 5S for all locations in the US
Identify and lead black belt initiatives in Americas within all functions. Responsible for developing six sigma culture including training and development of US employees
Assist Operations teams to maximizing quality performance by tracking and reducing/eliminating issues/ concerns in warehouses, service operations and manufacturing operations
Review/manage engineering change orders for operational/ quality impact
Participate in Failure Mode Effect Analysis (FMEA) reviews as needed
Perform First Article Acceptance (FAA) as required
Drive root-cause investigation and correction actions as requested
Develop and implement corrective actions (8-D) for external and internal quality issues
Lead regular non-conforming/quarantine product reviews to determine disposition of any non-conforming product.
Lead customer escalations for quality incidents
Lead ISO-9001and ISO14001 Compliance for US locations
Coordinate and standardize quality procedures with other Elo sites
Other job responsibilities as assigned
Bachelor’s Degree in quality, engineering, or other related discipline from an accredited institution
At least 5 years of previous experience in a Quality leadership position
Six Sigma Black Belt Certifications
Prior experience leading Environmental, Health, & Safety (EHS) initiatives
Experience with ISO9001/14001 certifications
Experience working with suppliers and external customers is desirable
Demonstrated communication skills (written and verbal)
Ability to interface successfully with cross-functional groups, both internal and external
Ability to lift up to OSHA single person lift requirements
Ability to sit, stand, bend, or walk for prolonged periods of time
Ability to travel domestically and internationally
Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge.
We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.