MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 82 million customers annually, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe commute, great service to its customers and rewarding opportunities to its employees.
Responsible for the management of the hardware infrastructure for current and future mission-critical control systems. This includes designing, implementing, analyzing and maintaining the operational environments for all control systems. Similarly, this position will be responsible for the documentation and the development of strategic plans to ensure reliable emergency recovery of all mission-critical control systems.
Configure and maintain Servers (Physical/Virtual), Workstations (Physical/Virtual), and SANS.
Install and Configure Operating Systems.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Adherence to all systems security recommendations.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Site visits to a vendor’s location to verify the state of the project.
Supervise staff during the configuration and testing of vendor’s deliverables.
Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide support per request from various stakeholders. Investigate and troubleshoot issues
Provide leadership in the engineering, designing and implementation of Hardware solutions for the CTC, PTC and SCADA systems. Manage Engineers and unionized workers in the design and modification of interfaces for new, as well as existing hardware systems.
Repair and recover from hardware failures. Coordinate and communicate with impacted stakeholders. Assist in the development, enhancement, and maintenance of security policies and manuals for the control systems.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary to the Control Systems and hardware infrastructure. Upgrade and configure system software that supports computing infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures.
System performance Perform periodic performance reporting to support capacity planning for the CTC, PTC and SCADA control systems. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required to support the CTC, PTC and SCADA control systems.
Strong knowledge in Windows Server configuration and deployment skills.
Strong knowledge in Windows Desktop configuration and deployment skills.
Strong knowledge in VMWARE configuration and deployment.
Strong knowledge in Windows Active Directory Services configuration and deployment skills.
Knowledge in Storage Area Network (SAN) configuration and deployment.
Knowledge and experience in the integration of digital networks.
Knowledge of project management standards and practices.
Strong analytical skills in order to analyze new and existing products, equipment and/or procedures.
Strong oral and written communication skills.
Working knowledge of Microsoft Office and/or comparable PC applications.
Must be able to work in a high-profile/high-pressure environment.
Must be able to manage complex multi-discipline projects.
Knowledge of Auto CAD, Visio and/or comparable programs.
Knowledge of Microsoft Project and/or comparable programs.
Strong interpersonal skills with the ability to interact with internal departments and outside agencies.
Must be able to implement and participate in Metro-North Railroad’s Priority One Safety Program
Twenty-four (24) hours a day, seven (7) days a week availability required.
Must have a valid driver’s license.
Bachelor’s Degree in Electrical Engineering, Computer Science, Business Administration and/or other related fields. Demonstrated education, experience and/or technical credentials may be considered in lieu of degree to include an additional four (4) years of directly related experience.
Minimum of seven (7) years of experience encompassing servers, workstations and operating systems to include all aspects of hardware systems administration.
Minimum of five (5) years of experience managing a staff and/or project(s).
CCNA, MS Certification
This is a federally regulated position subject to both pre-employment and continuous random toxicological screening.
As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $95,534.00 or if you hold a position designated as a policy maker.
Effective September 2017, all full-time non-agreement personnel other than those directly involved with the movement of trains or delivery of service, or assigned to other emergency response teams, are required to serve in the Station Terminal Auxiliary Response (STAR) program requiring Terminal coverage for Grand Central Terminal (GCT) from 4:30 PM-7:30 PM one week per year or responding to Station STAR duty during a service disruption, system-wide at various hours including nights and weekends. This program is designed to improve Metro-North’s ability to provide customer service during emergencies that impact service delivery or other service disruptions that require staff to provide directions and information to MNR customers at GCT or outlying stations. Please note, hours worked during your participation week are subject to change.
Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.
Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.
We offer a competitive salary and a comprehensive benefits package.